At Camping Gear Store, we understand that getting your outdoor equipment promptly and reliably is just as important as choosing the perfect gear. That’s why we’ve designed a delivery service that matches our commitment to quality and customer satisfaction.

Our Delivery Promise

Whether you’re preparing for a weekend camping trip or gearing up for a long caravan adventure, we ensure your equipment reaches you in excellent condition and within our promised timeframes. Our delivery options cater to different needs and budgets, giving you flexibility for your outdoor preparations.

Important Note: We currently ship worldwide, excluding some remote areas in Asia and other locations. Please check during checkout if we deliver to your region.

Shipping Options

Standard Shipping

Delivery Time: 10-15 working days after dispatch

Carrier: DHL or FedEx

Cost: £12.95 (regardless of order value)

Our standard shipping option offers reliable tracking and faster delivery times. This service is perfect when you need your camping gear within a specific timeframe for an upcoming adventure.

Free Shipping

Delivery Time: 15-25 working days after dispatch

Carrier: EMS

Cost: FREE for orders over £50

Choose our free shipping option for budget-friendly delivery. While slightly slower, this service still ensures your equipment arrives safely and is ideal when you’re planning ahead for future camping trips.

Order Processing

We process all orders within 1-2 working days (excluding weekends and bank holidays). You’ll receive a confirmation email with your order details and a dispatch notification when your package is on its way.

Pro Tip: For last-minute camping trips, we recommend choosing Standard Shipping and placing your order at least 3 weeks before your departure date to allow for processing and delivery.

Tracking Your Order

Once dispatched, you’ll receive tracking information via email:

  • Standard Shipping: Detailed tracking with DHL or FedEx including estimated delivery date
  • Free Shipping: Basic tracking information through EMS

International Delivery Considerations

For our international customers outside the UK:

  • All relevant customs fees or import duties are the responsibility of the customer
  • Delivery times may vary slightly depending on local customs clearance
  • Please ensure your shipping address is complete and accurate

Returns & Exchanges

Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Please see our Returns Policy for full details.

Need help with your order? Our camping experts are always happy to assist with any delivery questions at admin@campingspromo.com.

Delivery times are estimates and not guaranteed, as they may be affected by factors outside our control such as weather conditions, customs delays, or carrier service disruptions.

Now that you know how we deliver, why not explore our premium camping equipment and start planning your next outdoor adventure?

Happy Camping!
The Camping Gear Store Team