Privacy Policy

1. Introduction

Welcome to Camping Gear Store (“we”, “our”, or “us”). We’re committed to protecting your privacy while you shop for quality camping equipment, awnings, and outdoor gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website campingspromo.com.

By accessing our site, you agree to the collection and use of information in accordance with this policy. We primarily serve outdoor enthusiasts across Europe and other regions (excluding some remote areas).

2. Information We Collect

We collect several types of information from and about users of our website:

a. Personal Information

• Contact details (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely via our payment providers)
• Order history and preferences

b. Non-Personal Information

• Browser type and version
• IP address and general location data
• Pages visited and time spent on site
• Referring website details

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for camping equipment and accessories
• To provide customer support regarding your purchases
• To improve our website and product offerings
• To communicate with you about orders, products, and promotions
• To prevent fraud and enhance security
• To comply with legal obligations

4. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We share data with payment processors (Visa, MasterCard, PayPal, JCB), shipping carriers, and IT service providers to complete your orders.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties for marketing purposes.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All transactions are protected by 256-bit SSL encryption
• Payment details are processed by PCI-DSS compliant providers
• Regular security audits of our systems
• Data is stored on secure servers with limited access

While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login details.

6. Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your data
• Request restriction of processing
• Withdraw consent where applicable
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience:

a. Essential Cookies

Required for basic site functionality, including:

• Session cookies to maintain your shopping cart
• Security cookies to protect your data

b. Performance Cookies

Help us understand how visitors use our site:

• Google Analytics to track page visits and popular products
• Error reporting to improve site performance

c. Marketing Cookies

Used to show relevant camping gear advertisements:

• Retargeting pixels to show products you’ve viewed
• Social media cookies for sharing products

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

8. International Data Transfers

As we serve customers globally (excluding some remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and use standard contractual clauses where required.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy when you shop with us.

11. Contact Us

If you have questions about this Privacy Policy or your personal data: